Privacy policy

Riff Rag respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you shop with us.

1. Who We Are

Riff Rag is a UK-based fashion brand creating handmade rock and gaming graphic t-shirts. When you use our website, we are the "data controller" of your personal information.

2. Information We Collect

We may collect the following types of personal data when you shop with us or use our website:

Contact details (name, email address, phone number, billing and shipping address)

Order details (products purchased, payment information, delivery preferences)

Account information (if you create an account with us)

Technical information (IP address, browser type, device information, cookies and analytics data)

3. How We Use Your Information

We use your personal data to:

Process and deliver your orders

Communicate with you about purchases, updates, or customer service requests

Improve our website, services, and products

Send marketing emails or promotions (only if you have opted in)

Meet legal, tax, and regulatory requirements

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

Payment providers (to process secure transactions)

Delivery and courier services (to ship your order)

IT and website hosting providers (to keep our site running smoothly)

Regulators or law enforcement if legally required

5. Cookies

Our website uses cookies to improve your browsing experience, analyse site traffic, and personalise content. You can manage or disable cookies in your browser settings, although some features of our site may not work properly without them.

6. Your Rights

Under UK data protection laws, you have the right to:

Access the personal data we hold about you

Request corrections or updates to your data

Request deletion of your personal data (where legally possible)

Object to or restrict how we process your data

Withdraw consent for marketing at any time

To exercise these rights, contact us at: riffraguk@gmail.com

7. Data Security and Retention

We use appropriate security measures to protect your personal data. We keep your information only for as long as necessary to fulfil the purposes described in this policy or to meet legal obligations.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date shown at the top.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at:

Riff Rag

Email: riffraguk@gmail.com

Address: 56 Bromham Road, Biddenham, Bedford, England, MK40 4AQ

If you are not satisfied with how we handle your data, you also have the right to complain to the UK Information Commissioner's Office (ICO) at www.ico.org.uk

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