Terms and conditions

Welcome to Riff Rag. These Terms and Conditions apply when you use our website and purchase products from us. By placing an order, you agree to these terms, so please read them carefully.

1. About Us

Riff Rag is a UK-based fashion brand creating handmade rock and gaming graphic t-shirts.

Business Address: 56 Bromham Road, Biddenham, MK40 4AQ, England

Email: riffraguk@gmail.com

2. Ordering from Us

To place an order, you must be at least 18 years old.

Once you place an order, you will receive an email confirmation. This is not acceptance of your order. The order is accepted once we dispatch the goods.

We may refuse an order if payment is not authorised, if stock is unavailable, or if we reasonably believe the order is fraudulent.

3. Products and Availability

We make every effort to display our products accurately, but colours and designs may vary slightly depending on your screen or because each t-shirt is handmade.

All products are subject to availability.

4. Prices and Payment

All prices are listed in GBP (£) and include UK VAT (if applicable).

Delivery costs will be added at checkout.

We accept major debit and credit cards and other payment methods listed at checkout. Payment must be made in full before dispatch.

5. Delivery

We deliver worldwide. Delivery times and costs will be shown at checkout.

Delivery times are estimates and may vary depending on location and courier services.

You are responsible for providing the correct delivery address. We cannot refund or replace items delivered to the wrong address provided by you.

6. Returns and Refunds

You have the right to cancel your order within 14 days of receiving it, under UK consumer law.

Items must be returned unworn, unwashed, and in their original condition.

Custom or personalised t-shirts are non-refundable unless faulty.

Refunds will be processed within 14 days of us receiving your returned item.

To arrange a return, please contact us at riffraguk@gmail.com

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7. Intellectual Property

All designs, logos, artwork, images, and text on our website are the property of Riff Rag. You may not use, copy, or reproduce them without our permission.

8. Liability

We are not responsible for delays or failures caused by events outside our control (such as strikes, courier delays, or natural events).

Our liability for any loss or damage related to your purchase is limited to the price you paid for the product.

9. Your Personal Information

We handle your personal data in line with our [Privacy Policy].

10. Changes to These Terms

We may update these Terms and Conditions from time to time. The version published on our website at the time you place your order will apply to your purchase.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be handled by the courts of England and Wale